Cancellation conditions

Booking conditions

Your reservation is only confirmed once you have paid the deposit.
Winter 2022/23:
  • Cancellations made up to 8 weeks before the scheduled day of arrival are not subject to any cancellation fee.
    Cancellations made up between 8 and 2 weeks before the scheduled day of arrival: 30% of total price.
  • Cancellations made up to in the last two weeks before the scheduled day of arrival: 90% of total price.
  • Guests who leave early or arrive late will be charged the full total price of the stay they have booked. Booking are confirmed when we receive a written booking confirmation from you and you receive confirmation in return from us.
  • In case of impossibility (e.g. border closure) or local closures (cable cars, restaurants, hotels) a free cancellation is possible until the day of arrival
Summer 2022:
  • Cancellations made up to 6 weeks before the scheduled day of arrival are not subject to any cancellation fee.
  • Cancellations made up between 6 and 2 weeks before the scheduled day of arrival: 30% of total price.
  • Cancellations made up to in the last two weeks before the scheduled day of arrival: 90% of total price.
  • Guests who leave earlyor arrive late will be charged the full total price of the stay they have booked.
  • In case of impossibility (e.g. border closure) or local closures (cable cars, restaurants, hotels) a free cancellation is possible until the day of arrival

Holiday cancellation insurance: info and details available on request.

Information and details are available on request.

Guests are welcome to pay with cash or credit card (VISA, debit card, MasterCard).
We do not accept cheques.

Our bank details:
BIC: RVSAAT2S052
IBAN: AT80 3505 2000 0002 3929
Short code: 35052

Bank: Raiffeisenbank Saalbach-Hinterglemm-Viehhofen
regGenmbH – Filiale Hinterglemm, Dorfstr. 260 5754 Hinterglemm