Good to know

Booking conditions

Currently there are no official regulations.
Air purification in the hotel

The air throughout the hotel is purified by Active Coating using photocatalysis. In the process of this innovative and sustainable air purification, viruses and bacteria are bound and decomposed. This innovation also binds fine dust and is therefore a real feel-good factor. In particular allergy sufferers will feel this very quickly. Pure mountain air in your hotel room. The entire hotel area including all rooms are equipped with it. You can find more information here: https://www.active-coating.com/

Official information on the current situation

Official information about the Corona situation in the Salzburger Land can be found at: https://www.salzburg.gv.at / Region Pinzgau.

We are expanding our services

In December 2021 our new Berg.Spa was opened. You will swim in the new heated outdoor pool with 64m². The new Berg.Spa offers more panoramic relaxation rooms and much more space for our guests.
The Austrian spa hygiene regulations already include extremely strict hygiene rules.

Recommendations to our guests

We would like to ask you to maintain the usual measures during the vacation:

  • Sneeze or cough into the crook of your arm or into a handkerchief.
  • Do not shake hands or hug.
  • Wash hands several times a day with soap and water for at least 30 seconds.
  • Please only check in healthy. At first signs during your stay, contact your host immediately.
Your reservation is only confirmed once you have paid the deposit.
Winter 2022/23:
  • Cancellations made up to 8 weeks before the scheduled day of arrival are not subject to any cancellation fee.
    Cancellations made up between 8 and 2 weeks before the scheduled day of arrival: 30% of total price.
  • Cancellations made up to in the last two weeks before the scheduled day of arrival: 90% of total price.
  • Guests who leave early or arrive late will be charged the full total price of the stay they have booked. Booking are confirmed when we receive a written booking confirmation from you and you receive confirmation in return from us.
  • In case of impossibility (e.g. border closure) or local closures (cable cars, restaurants, hotels) a free cancellation is possible until the day of arrival
Summer 2022:
  • Cancellations made up to 6 weeks before the scheduled day of arrival are not subject to any cancellation fee.
  • Cancellations made up between 6 and 2 weeks before the scheduled day of arrival: 30% of total price.
  • Cancellations made up to in the last two weeks before the scheduled day of arrival: 90% of total price.
  • Guests who leave earlyor arrive late will be charged the full total price of the stay they have booked.
  • In case of impossibility (e.g. border closure) or local closures (cable cars, restaurants, hotels) a free cancellation is possible until the day of arrival

Holiday cancellation insurance: info and details available on request.

Information and details are available on request.

Guests are welcome to pay with cash or credit card (VISA, debit card, MasterCard).
We do not accept cheques.

Our bank details:
BIC: RVSAAT2S052
IBAN: AT80 3505 2000 0002 3929
Short code: 35052

Bank: Raiffeisenbank Saalbach-Hinterglemm-Viehhofen
regGenmbH – Filiale Hinterglemm, Dorfstr. 260 5754 Hinterglemm

Hotel information

By train, you can comfortably travel to Salzburg main station. From there guests can take the regional train towards Saalfeldenand get off in Zell am See. You get off the train in Zell am See and from there a cab or the public bus will take you to our hotel.You landed by plane in Salzburg or Munich? Taxisand public buses are available to take you from the station to hotel.

Our tip! Groups of at least 4-5 people will find it cheaper to take a taxi from Salzburg or Munich. In winter we recommend a taxi which has enough space for wintersports equipment. This should be booked in advance.

All apartments have hand towels, bed linen and kitchen utensils.Kitchen facilities: 2 dishcloths, crockery, cutlery, pots, pans, salt and pepper, sugar (there is no ovenin the apartment, but guests are welcome to order fresh bread and rolls from reception or buy these in the morning from the bakery just a couple of minutes by foot from the hotel)

The nearest pharmacy is 600 metres away, the nearest doctoris 400 metres away. Please ask if you need more information.

As a family with a young child of our own, we know what parents need on holiday. Therefore, at the Rosentalerhof we offer foldable cots for your room. Therefore, at the Rosentalerhof we offer foldable cots for your room. Highchairsare also available in the apartments and restaurant. Baby beds incl. linen can be hired for a small surcharge of €5 per day. There is a children’s playroom next to the restaurant where children can run around and have fun.

Family-friendly facilities close to our hotel include a playground, a minigolf course and a go-kart track in the Hinterglemm Family Park – just a few metres from the Rosentalerhof.

Tip for parents! Please let us know in advance if you would like to hire a free buggy,toboggan with back-rest for children, bike with child-friendly trailer or a child-carrier for walking in the mountains.

Unfortunately, our hotelis not wheelchair accessible. However, the Apartment building is 100% wheelchair accessible apart from two steps.

Bike service

  • repair stands
  • bike wash
  • lockablestorage room
  • Drying facilities for shoes and clothes
  • many great all-inclusive bike deals

After a long ride in the mountains, there are few better ways to relax than with a cool beer on our sunny terrace or swim a few relaxing strokes in the pool. For those who have not sweated enough, we recommend our sauna.

Tip! We offer all-inclusive packagesfor mountainbikers with energy bars and snacks for your ride. These deals can be combined with guided tours provided by Bike & Soul. Bike & Soul is a bike shop near the bottom station of the Reiterkogel cable car (300 m from the hotel) with all the latest models and top expert advice.

Service for apartment guests:

There is no better way to start the day than with fresh bread and rolls from the local bakery. Guests staying in our apartments are welcome to place their order at our reception desk by 21:00 the evening before. The bread and rolls will be ready for you to pick up at 7:45 the next morning.

Guests staying at the Rosentalerhof are welcome to check-in from 15:00. In some cases, rooms may be available earlier. We ask guests to check-out by 10:00. But you still want to actively use the day of departure? No problem, we will gladly store your luggage. Guests are also welcome to shower in the spa before departing. Because freshly showered it is simply more pleasant to drive.

Just a few minutes’ walk from the Rosentalerhof there is a pedestrianised area befindet in the centre of Hinterglemmwith a Spar supermarket which is open all day from Monday to Saturday and with shorter opening hours on Sunday.

Guests with a car can drive to the MPreis supermarket (1.5 km from the hotel). which is open all day from Monday to Saturday and with shorter opening hours on Sunday.

There are few more invigorating experiences in the morning than stepping out onto the balcony with a cup of coffee in hand and admiring the majestic mountains that surrounding Saalbach Hinterglemm. We are convined that breakfast is the most important meal of the day. That is why we offer a healthy and hearty breakfast buffet with a selection of bread and pastries, fresh fruit and healthy mueslimixes as well as egg dishes made using locally sourced eggs from the Salzkammergut region. The best way to load up on energy for the day ahead!

Coziness is especially important to us. We appreciate a soothing and invigorating breakfast buffet just as much. So take the precious time in the morning and try something new: Our muesli corner hides selected mixtures, a cereal mill for freshly crushed oatmealor a homemade Bircher muesli! For our athletes there is an isotonic drink to strengthen you in the morning.

Our breakfast buffet is open daily from 7:45 until 10:00. The mountains lure you out of bed earlier? Early birds can enjoy breakfast from 7:30 in winter.

The water which comes out of the taps at the Rosentalerhof is not onlypure mountain water but has also been treated using the Grander technique to give it extra energy. Processing plants or long transport routes are not necessary. To enhance the freshness of the mountain spring, the water is revitalized in our house according to the Grander method.

Dogs are welcome in our standard apartments upon request, but please be aware that they are not allowed in the restaurant.

Highspeed internet in the mountains? Sure! Thanks to our glassfibre connection. We offer highspeed internet free of charge throughout our hotel.

We open for the winter season in early December and close after the first weekend in April. After a spring break, we open again from mid-June until the end of September.

Reception opening hours: Want to plan your next activity in the mountains? We love our region and know it inside out, so don’t hesitate to ask us for recommendations on the best things to see and do in and around Saalbach Hinterglemm. Our reception is open daily from 8:00 until 21:00. In winter it is closed between 11:30 and 14:00. On the day of arrival the reception is occupied all day.

Bar opening hours: A glass of sparkling win, a cold beer or maybe a hot cup of tea? Our bar team looks forward to welcoming you. In summer the bar is open from 8:00 until 21:15, while in winter it is open from 8:00 until 11:30 and from 14:00 until 22:30. On request we will be happy to keep the bar open a little longer.

Guests can park for free in our hotel parking. Per double room / per bedroom in an apartment there is one parking space. Pleae let us know if you need more parking spaces.
Guests are also welcome to park their car in our underground garage for a small charge of €5 per day.

We want you to feel at home with us, so our hotel rooms are cleaned every day. This service is also available to our guests staying in one of our apartments who have booked half-board. For apartment guests without half-board this cleaning service can be booked extra for a price of €10 per day. Please speak to a member of staff at reception. The fee for the final cleaning of the apartment after depature is included in the price of the apartment.